Forums/Knowledge Base/Payments/Refunds

PayPal Processing Error

Chifley Cole
posted this on October 04, 2011 20:25

If you are having difficulty paying for Market Samurai via PayPal, the Noble Samurai support team is limited in its ability to help you as we do not run the PayPal payment processing gateway.  This means that if a payment is rejected, we will not see this error message in our system.

We recommend that you contact PayPal or your financial institution to find out why this is happening.

If you are receiving an error with processing a payment, and would like more information about that error, please see the PayPal help centre at: https://www.paypal.com/cgi-bin/helpweb?cmd=_help

It's also worth trying again later - we have a number of reports from our users of intermittent issues like this, which seem to go away after a period of time.  Others have called their bank and found it was blocking the transaction because we're an overseas firm (we're located in Australia) or another reason having nothing to do with their available funds.

 

 
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